All affected products are now fully recovered; we are monitoring to confirm that they remain healthy.
Posted Feb 28, 2025 - 21:32 EST
Update
We are seeing signs of recovery for all customers and products as our mitigation proceeds. Most customers should now have all current data for all products; we are finishing mitigation for a small percentage of data. Next update in 60 minutes at most.
Posted Feb 28, 2025 - 20:24 EST
Update
We are continuing to work on rolling out a fix for this issue, and still expect resolution by 10:45 pm Eastern time. We will update again within the next 60 minutes
Posted Feb 28, 2025 - 19:40 EST
Update
We are continuing to work on rolling out a fix for this issue, and expect resolution no later than 10:45 pm Eastern time. We will update another within the next 60 minutes
Posted Feb 28, 2025 - 18:39 EST
Update
We are continuing to work on rolling out a fix for this issue, but do not yet have an ETA for resolution. We will update again within the next 30 minutes
Posted Feb 28, 2025 - 18:27 EST
Identified
We have identified the issue impacting these products and are implementing a fix. We will post another update within 30 minutes.
Posted Feb 28, 2025 - 18:05 EST
Investigating
We are investigating increased latency processing some data in Logs, Trace Analytics, Synthetics, and RUM. As a result of this issue, some users may see delays or gaps for data in their queries in these products. To prevent spurious alerts, we have temporarily disabled monitors based on this data.
Posted Feb 28, 2025 - 17:55 EST
This incident affected: APM, Log Management, RUM, and Synthetics.